Customer Service Counter Associate - On-Site, Flexible Shifts

Von Maur, Inc.; Town of Marshall (WI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive wages

Generous merchandise discount

Comprehensive benefits

401(k) retirement plan

No extended holiday hours

Promote from within philosophy

Job summary

Von Maur, Inc. is seeking a Customer Service Counter Associate to keep our store connected as a reliable source of information and support. You will greet customers, handle inquiries, assist with account services, and prepare purchases for shipment.

Join a team that values excellent service, offers comprehensive benefits, and promotes from within to support your career growth in a dynamic retail environment.

Qualifications

• Experience delivering friendly, helpful customer service.
• Ability to handle phone inquiries and direct customers.
• Experience with basic cash handling and payments.

Responsibilities

• Greet customers and provide a welcoming, helpful service experience.
• Answer multi-line telephone calls and direct inquiries.
• Open customer charge accounts and process payments.
• Prepare, box, and wrap purchases for shipment.
• Manage cash handling duties including deposits.
• Keep the department clean and organized.
• Work on-site for day, evening, and weekend shifts.

Skills

Customer service

Telephone handling

Cash handling

Stock maintenance

Job description

Von Maur, Inc. is seeking a Customer Service Counter Associate to keep our store connected as a reliable source of information and support. You will greet customers, handle inquiries, assist with account services, and prepare purchases for shipment.

Join a team that values excellent service, offers comprehensive benefits, and promotes from within to support your career growth in a dynamic retail environment.