Customer Service Coordinator - Growth & Training

Germain Cadillac Co; Beavercreek (OH); Hybrid; USD 35,000 - 42,000; Full time

Benefits offered by this job

Comprehensive Coverage & Health,Dental

Vision Insurance

401(k) Savings Plan with EmployerMatch

Paid Vacation/Company Holidays

Competitive Wage Plans

Ongoing Professional Development and内部

Employee Discounts

Job summary

Germain Honda of Beavercreek in Beavercreek, OH is seeking a Customer Service Coordinator to be the vital link between customers and the company, ensuring exceptional service and smooth communication. You will handle inquiries and support daily operations while contributing to an outstanding customer experience.

The role is full-time, located on site in Beavercreek, with a wage of $17-$20 per hour based on experience.

Qualifications

• Previous customer service experience preferred.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to handle multiple tasks and prioritize effectively.

Responsibilities

• Respond promptly and professionally to customer inquiries via phone, email, and in-person.
• Coordinate customer service activities and follow up on outstanding issues.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with sales, service, and management teams to resolve customer concerns.
• Assist in training new customer service staff as needed.
• Support administrative tasks to ensure efficient office operations.

Skills

Customer service

Communication

Organization

Multitasking

Job description

Germain Honda of Beavercreek in Beavercreek, OH is seeking a Customer Service Coordinator to be the vital link between customers and the company, ensuring exceptional service and smooth communication. You will handle inquiries and support daily operations while contributing to an outstanding customer experience.

The role is full-time, located on site in Beavercreek, with a wage of $17-$20 per hour based on experience.