Customer Experience Coordinator | Training & Growth

Germain Honda of Beavercreek; Beavercreek (OH); Hybrid; USD 23,000 - 28,000; Full time

Benefits offered by this job

Health Insurance

401(k) Match

Paid Vacation

Competitive Wages

Professional Development

Company Outings

Employee Discounts

Job summary

Germain Honda of Beavercreek is seeking a Customer Service Coordinator in Beavercreek, OH. This full-time role connects customers with the company, handling inquiries, supporting daily operations, and enhancing the overall customer experience.

You will respond to inquiries via phone, email, and in person; coordinate service activities; maintain records; collaborate with sales, service, and management; and assist training. Competitive wages range from $17 to $20 per hour with benefits.

Qualifications

• Previous customer service experience preferred.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to handle multiple tasks and prioritize effectively.

Responsibilities

• Respond promptly and professionally to customer inquiries via phone, email, and in-person.
• Coordinate customer service activities and follow up on outstanding issues.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with sales, service, and management teams to resolve customer concerns.
• Assist in training new customer service staff as needed.
• Support administrative tasks to ensure efficient office operations.

Skills

Communication

Interpersonal skills

Organization

Multitasking

Job description

Germain Honda of Beavercreek is seeking a Customer Service Coordinator in Beavercreek, OH. This full-time role connects customers with the company, handling inquiries, supporting daily operations, and enhancing the overall customer experience.

You will respond to inquiries via phone, email, and in person; coordinate service activities; maintain records; collaborate with sales, service, and management; and assist training. Competitive wages range from $17 to $20 per hour with benefits.