Customer Service Coordinator - Frontline Support & Admin

Germain Honda of Dublin; Beavercreek (OH); Hybrid; USD 23,000 - 28,000; Full time

Benefits offered by this job

Comprehensive Coverage & Health,Dental

Vision Insurance

401(k) Savings Plan with EmployerMatch

Paid Vacation/Company Holidays

Competitive Wage Plans

Ongoing Professional Development

Employee Discounts

Job summary

Germain Honda of Beavercreek is seeking a Customer Service Coordinator in Beavercreek, OH. This full-time role focuses on delivering exceptional service, handling inquiries by phone, email, and in person, and supporting daily operations to keep the showroom and service department running smoothly.

You will coordinate service activities, maintain records, collaborate with sales and management, and assist in training new staff.

Qualifications

• Previous customer service experience preferred.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to handle multiple tasks and prioritize effectively.

Responsibilities

• Respond promptly and professionally to customer inquiries via phone, email, and in-person.
• Coordinate customer service activities and follow up on outstanding issues.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with sales, service, and management teams to resolve customer concerns.
• Assist in training new customer service staff as needed.
• Support administrative tasks to ensure efficient office operations.

Skills

Customer service

Communication

Organizational skills

Multitasking

Job description

Germain Honda of Beavercreek is seeking a Customer Service Coordinator in Beavercreek, OH. This full-time role focuses on delivering exceptional service, handling inquiries by phone, email, and in person, and supporting daily operations to keep the showroom and service department running smoothly.

You will coordinate service activities, maintain records, collaborate with sales and management, and assist in training new staff.