Customer Experience & Operations Coordinator

Germain Chevrolet GMC of Sidney; Beavercreek (OH); Híbrido; USD 23 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Comprehensive Coverage & Health,Dental

Vision Insurance

401(k) Savings Plan with EmployerMatch

Paid Vacation/Company Holidays

Competitive Wage Plans

Ongoing Professional Development and  

Internal Promotions

Company Outings and Activities

Employee Discounts

Resumo da oferta

Germain Honda of Beavercreek is seeking a Customer Service Coordinator to join our team in Beavercreek, OH. This full-time role serves as the vital link between customers and the company, ensuring outstanding service and smooth communication.

You will handle inquiries by phone, email, and in person, support daily operations, and contribute to enhancing the overall customer experience through teamwork with sales, service, and management.

Qualificações

• Previous customer service experience preferred.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to handle multiple tasks and prioritize effectively.

Responsabilidades

• Respond promptly and professionally to customer inquiries via phone, email, and in-person.
• Coordinate customer service activities and follow up on outstanding issues.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with sales, service, and management teams to resolve customer concerns.
• Assist in training new customer service staff as needed.
• Support administrative tasks to ensure efficient office operations.

Conhecimentos

Customer service

Communication skills

Organizational skills

Multitasking

Descrição da oferta de emprego

Germain Honda of Beavercreek is seeking a Customer Service Coordinator to join our team in Beavercreek, OH. This full-time role serves as the vital link between customers and the company, ensuring outstanding service and smooth communication.

You will handle inquiries by phone, email, and in person, support daily operations, and contribute to enhancing the overall customer experience through teamwork with sales, service, and management.