Customer Experience Coordinator (Automotive Services)

Hireology; Beavercreek (OH); Hybrid; USD 23,000 - 28,000; Full time

Benefits offered by this job

Health, Dental, Vision insurance

Employer 401(k) match

Paid vacation/holidays

Competitive wage plans

Professional development

Job summary

Germain Honda of Beavercreek is seeking a Customer Service Coordinator in Beavercreek, OH. This full-time role supports communication between customers and the company, handles inquiries, and assists daily operations to enhance the overall customer experience.

The ideal candidate will have prior customer service experience, excellent communication and interpersonal skills, and strong organizational abilities to manage multiple tasks and priorities effectively.

Qualifications

• Previous customer service experience preferred.

Responsibilities

• Respond promptly and professionally to customer inquiries via phone, email, and in-person.
• Coordinate customer service activities and follow up on outstanding issues.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with sales, service, and management teams to resolve customer concerns.
• Assist in training new customer service staff as needed.
• Support administrative tasks to ensure efficient office operations.

Skills

Customer service

Communication

Interpersonal skills

Organizational skills

Multitasking

Job description

Germain Honda of Beavercreek is seeking a Customer Service Coordinator in Beavercreek, OH. This full-time role supports communication between customers and the company, handles inquiries, and assists daily operations to enhance the overall customer experience.

The ideal candidate will have prior customer service experience, excellent communication and interpersonal skills, and strong organizational abilities to manage multiple tasks and priorities effectively.