Customer Experience & Operations Coordinator

Germain Motor Co.; Beavercreek (OH); Hybrid; USD 23,000 - 28,000; Full time

Benefits offered by this job

Health, dental and vision insurance

401(k) with employer match

Paid vacation and holidays

Competitive wage plans

Professional development and internal

Company outings and activities

Employee discounts

Job summary

Germain Honda of Beavercreek in Beavercreek, OH is seeking a Customer Service Coordinator to be the vital link between customers and the company. You will handle inquiries via phone, email, and in-person, support daily operations, and help enhance the overall customer experience.

This full-time role offers a competitive hourly wage ranging from $17 to $20 based on experience, with benefits including health, dental, and vision insurance, a 401(k) plan with employer match, paid vacation, and

Qualifications

• Previous customer service experience preferred.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to handle multiple tasks and prioritize effectively.

Responsibilities

• Respond promptly and professionally to customer inquiries via phone, email, and in-person.
• Coordinate customer service activities and follow up on outstanding issues.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with sales, service, and management teams to resolve customer concerns.
• Assist in training new customer service staff as needed.
• Support administrative tasks to ensure efficient office operations.

Skills

Customer service

Communication

Organization

Multitasking

Job description

Germain Honda of Beavercreek in Beavercreek, OH is seeking a Customer Service Coordinator to be the vital link between customers and the company. You will handle inquiries via phone, email, and in-person, support daily operations, and help enhance the overall customer experience.

This full-time role offers a competitive hourly wage ranging from $17 to $20 based on experience, with benefits including health, dental, and vision insurance, a 401(k) plan with employer match, paid vacation, and