Customer Service & Operations Coordinator

Germain Honda of Beavercreek; Beavercreek Township (OH); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Health Insurance

401(k) Match

Paid Vacation

Wage Plans

Professional Development

Company Outings

Employee Discounts

Job summary

Germain Honda of Beavercreek in Beavercreek, OH is seeking a Customer Service Coordinator to be the vital link between customers and the company, ensuring exceptional service and clear communication. This full-time role handles customer inquiries, supports daily operations, and helps enhance the overall customer experience.

Responsibilities include promptly responding to inquiries by phone, email, and in person; coordinating service activities; maintaining accurate records of interactions;

Qualifications

• Previous customer service experience preferred.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.

Responsibilities

• Respond promptly and professionally to customer inquiries via phone, email, and in-person.
• Coordinate customer service activities and follow up on outstanding issues.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with sales, service, and management teams to resolve customer concerns.
• Assist in training new customer service staff as needed.
• Support administrative tasks to ensure efficient office operations.

Skills

Customer service experience

Communication

Organizational skills

Multitasking

Job description

Germain Honda of Beavercreek in Beavercreek, OH is seeking a Customer Service Coordinator to be the vital link between customers and the company, ensuring exceptional service and clear communication. This full-time role handles customer inquiries, supports daily operations, and helps enhance the overall customer experience.

Responsibilities include promptly responding to inquiries by phone, email, and in person; coordinating service activities; maintaining accurate records of interactions;