Customer Service Center Associate — Flexible Hours & Benefits

Macy's; Rockaway Township (NJ); In loco; USD 18.000 - 26.000; Tempo pieno

Vantaggi offerti da questo lavoro

Merchandise discounts

Incentives and bonuses

Annual merit review

Employee Assistance Program

401(k) match

Descrizione del lavoro

Macy's is seeking an At Your Service Center Colleague in Rockaway Township, NJ to deliver a seamless shopping experience. You will support BOPS, returns, order pickups, and various tasks while upholding Macy's service standards and ensuring a welcoming store environment.

The role emphasizes flexibility across shifts, strong teamwork, and a customer-first mindset, with duties extending beyond cashiering to maintain an inviting shopping space and assist customers throughout their visit.

Competenze

• Ability to deliver personalized shopping experiences in a fast-paced retail environment.
• Strong multitasking and problem-solving skills with attention to detail.

Mansioni

• Assist customers with Buy Online Pickup In Store (BOPS), returns, and order pickups.
• Support checkout processes and maintain the cleanliness and organization of the sales floor.
• Contribute to reaching daily sales goals and promote loyalty benefits.
• Communicate effectively with customers and team members to ensure a seamless experience.

Conoscenze

Customer service

Multitasking

Problem solving

Communication

Teamwork

Cash handling

Credit accounts

Formazione

High school diploma or equivalent

Strumenti

POS system

Cash register

Handheld devices

Descrizione del lavoro

Macy's is seeking an At Your Service Center Colleague in Rockaway Township, NJ to deliver a seamless shopping experience. You will support BOPS, returns, order pickups, and various tasks while upholding Macy's service standards and ensuring a welcoming store environment.

The role emphasizes flexibility across shifts, strong teamwork, and a customer-first mindset, with duties extending beyond cashiering to maintain an inviting shopping space and assist customers throughout their visit.