Customer Service Center Associate | BOPS & Returns

Bloomingdale's Inc.; Tigard (OR); On-site; USD 31,000 - 42,000; Full time

Benefits offered by this job

Merchandise discount

401(k) match

Paid time off

Paid holidays

Career development

Volunteer opportunities

Job summary

Macy's is hiring an At Your Service Center Colleague in Tigard, OR to deliver a seamless, personalized shopping experience. You will support Buy Online Pickup In Store (BOPS), merchandise returns, order pickups, and other assigned tasks while upholding Macy’s service standards.

This role requires multitasking, problem-solving, attention to detail, and a customer‑first mindset. You'll work a variety of shifts, including nights, weekends, and holidays, and help keep the store inviting and

Qualifications

• Experience delivering friendly, high-quality guest service.
• Ability to multitask and stay organized in a fast-paced retail environment.
• Strong communication and teamwork with colleagues and supervisors.

Responsibilities

• Assist customers in all aspects of total store fulfillment, including BOPS and returns.
• Support a clean, organized pickup area and curbside services to ensure a smooth customer experience.
• Contribute to achieving sales goals and maintain a welcoming shopping environment.

Skills

Customer service

Multitasking

Communication skills

Teamwork

Flexibility

Attention to detail

Job description

Macy's is hiring an At Your Service Center Colleague in Tigard, OR to deliver a seamless, personalized shopping experience. You will support Buy Online Pickup In Store (BOPS), merchandise returns, order pickups, and other assigned tasks while upholding Macy’s service standards.

This role requires multitasking, problem-solving, attention to detail, and a customer‑first mindset. You'll work a variety of shifts, including nights, weekends, and holidays, and help keep the store inviting and