Customer Service & Billing Specialist — Logistics Growth

Lynden-3; Juneau (AK); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Discretionary bonus

Competitive wages

Cell allowance

Medical plans

Family health coverage

FSA/HSA

Mental health programs

PTO 17 days

8 holidays

401(k) with match

Life insurance

Disability insurance

Tuition reimbursement

Transit reimbursement

Internal promotions

Job summary

Alaska Marine Trucking in Juneau, AK is seeking a Customer Service Representative to join our team. You will handle customer inquiries in person, by phone and email, and process Bills of Lading with careful review for complete information.

We offer a discretionary bonus program, competitive wages with annual reviews, and a comprehensive benefits package including multiple medical plans, retirement options and employee support programs. This role emphasizes teamwork and a client-focused approach.

Qualifications

• Ability to read, analyze and interpret tariffs and manuals.
• Ability to present information clearly to managers, customers and staff.
• Must be able to obtain TWIC credentials.

Responsibilities

• Answer customer information requests in person, by phone and email.
• Process Bills of Lading and review for completeness.
• Maintain a strong commitment to excellent customer service.

Skills

Customer service

Communication

Reading skills

TWIC

Job description

Alaska Marine Trucking in Juneau, AK is seeking a Customer Service Representative to join our team. You will handle customer inquiries in person, by phone and email, and process Bills of Lading with careful review for complete information.

We offer a discretionary bonus program, competitive wages with annual reviews, and a comprehensive benefits package including multiple medical plans, retirement options and employee support programs. This role emphasizes teamwork and a client-focused approach.