Customer Service Associate II - Friendly Retail Support

Dollar Tree Stores INC; Berkley (MI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee discounts

Job summary

Dollar Tree Stores INC is seeking a Customer Service Associate II in the United States. You will support daily store operations, assist customers, and help maintain a clean, inviting shopping environment.

Responsibilities include receiving merchandise, stocking, and handling sales transactions with the cash register. A high school diploma is preferred, and prior retail or service experience is valued. This role emphasizes friendly interactions and teamwork.

Qualifications

• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required
• High level of integrity is required
• Proficiency in basic math for cash accounting is required
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift 30–50 lbs and perform repetitive lifting with or without accommodation

Responsibilities

• Receiving merchandise, unloading trucks, and processing freight in a safe manner
• Merchandising and stocking as needed
• Assisting with cleanliness throughout the store including restrooms and floors
• Maintaining a positive, safe, and respectful environment with customers and staff
• Managing sales transactions while working the cash register
• Maintaining security of cash and protecting company assets
• Other duties as assigned

Skills

Customer service

Organizational skills

Communication skills

Problem solving

Integrity

Cash math proficiency

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC is seeking a Customer Service Associate II in the United States. You will support daily store operations, assist customers, and help maintain a clean, inviting shopping environment.

Responsibilities include receiving merchandise, stocking, and handling sales transactions with the cash register. A high school diploma is preferred, and prior retail or service experience is valued. This role emphasizes friendly interactions and teamwork.