Retail Customer Service & Merchandising Associate

Dollar Tree Stores; Burnham (Mifflin County); On-site; USD 31,200 - 37,440; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores is seeking a Customer Service Associate II to help create a welcoming shopping experience. You will support daily store operations, assist customers, handle cash transactions, and maintain merchandising.

This role requires excellent customer service, strong communication, and the ability to lift 30–50 lbs. High school diploma preferred; retail or service experience is a plus. The position emphasizes integrity and teamwork in a fast-paced environment.

Qualifications

• HS diploma or equivalent preferred.
• Retail or service experience preferred.
• Ability to follow instructions and read operational documents.
• Must lift 30–50 lbs and handle standing/walking requirements.
• Excellent customer service and relationship management.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.
• High level of integrity.
• Proficiency in basic math for cash accounting.

Responsibilities

• Assist daily store operations, from merchandising to customer support.
• Maintain a clean, welcoming environment and troubleshoot front end issues.
• Receive merchandise, unload trucks and process freight safely.
• Merchandise and stock as needed.
• Maintain store cleanliness including bathrooms and floors.
• Ensure a positive, safe environment with professional interactions.
• Manage sales transactions at the cash register.
• Protect cash and company assets.
• Perform other duties as assigned.

Skills

Customer service

Communication

Problem solving

Integrity

Organizational skills

Cash handling

Basic math

Reliability

Education

High school diploma

Job description

Dollar Tree Stores is seeking a Customer Service Associate II to help create a welcoming shopping experience. You will support daily store operations, assist customers, handle cash transactions, and maintain merchandising.

This role requires excellent customer service, strong communication, and the ability to lift 30–50 lbs. High school diploma preferred; retail or service experience is a plus. The position emphasizes integrity and teamwork in a fast-paced environment.