Retail Customer Experience Associate II

Dollar Tree Stores INC; Lexington (VA); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC is seeking a Customer Service Associate II to support daily store operations, including merchandising, stocking, and assisting customers. You will be cross-trained to assist at the cash register and front-end duties as needed.

The role emphasizes a clean, welcoming store environment, strong customer service, and accuracy in cash handling, with duties ranging from stocking to maintaining a positive store atmosphere.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail or similar environments desirable.
• Ability to follow instructions and interpret operational documents.
• Ability to lift 30–50 lbs and perform standing, walking, and repetitive motions.

Responsibilities

• Receive merchandise, unload trucks, and process freight safely.
• Merchandise and stock as needed.
• Maintain store cleanliness and restrooms.
• Provide friendly, professional interactions with customers and teammates.
• Process sales transactions at the cash register and protect cash assets.
• Perform other duties as assigned.

Skills

Customer service

Interpersonal skills

Cash handling

Following instructions

Basic math

Reliability

Education

High School Diploma or equivalent

Job description

Dollar Tree Stores INC is seeking a Customer Service Associate II to support daily store operations, including merchandising, stocking, and assisting customers. You will be cross-trained to assist at the cash register and front-end duties as needed.

The role emphasizes a clean, welcoming store environment, strong customer service, and accuracy in cash handling, with duties ranging from stocking to maintaining a positive store atmosphere.