Customer Service Associate I — Elevate Every Customer Experience

Family Dollar Stores Of West Virginia LLC; Town of Dunbar (WI); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar Stores Of West Virginia LLC is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, process transactions, stock shelves, and maintain a clean, safe store environment.

The role emphasizes strong customer service, reliability, and the ability to work with team members to ensure smooth store operations and memorable guest experiences.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment preferred.
• Ability to follow instructions and interpret operational documents.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks and stock replenishment.
• Ensure a positive, safe and respectful environment with customers and associates.
• Maintain cleanliness throughout the store, including bathrooms, floors, and trash removal.
• Other duties as assigned.

Skills

Customer service

Communication

Organizational skills

Problem-solving

Physical stamina

Attention to detail

Education

High school diploma or equivalent

Job description

Family Dollar Stores Of West Virginia LLC is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, process transactions, stock shelves, and maintain a clean, safe store environment.

The role emphasizes strong customer service, reliability, and the ability to work with team members to ensure smooth store operations and memorable guest experiences.