Customer Service Associate: Home Improvement Pros

Lowe's Home Centers, LLC; East Point (GA); Presencial; USD 24.000 - 34.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Tuition assistance

401(k) match

Employee Stock Purchase Program

Associate discount 10%

Track to the Trades

Descripción de la vacante

Lowe's Home Centers, LLC is hiring a Customer Service Associate to welcome customers and help them find products for home improvement needs. You will engage with customers throughout the day, answer questions, and ensure customer satisfaction at checkout and service desks.

Responsibilities include helping customers locate merchandise, stocking shelves, processing orders, and rotating through store departments as needed. Some positions may be part-time or full-time depending on needs.

Formación

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.

Responsabilidades

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Conocimientos

Customer service

Retail tech

Bi-lingual skills

Descripción del empleo

Lowe's Home Centers, LLC is hiring a Customer Service Associate to welcome customers and help them find products for home improvement needs. You will engage with customers throughout the day, answer questions, and ensure customer satisfaction at checkout and service desks.

Responsibilities include helping customers locate merchandise, stocking shelves, processing orders, and rotating through store departments as needed. Some positions may be part-time or full-time depending on needs.