Customer Service Associate — Home Improvement Pro

Lowe's; Troutman (NC); Presencial; USD 17.000 - 22.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Tuition assistance

401(k) matching

Employee Stock Purchase Program

Associate discount

Track to the Trades program

Descripción de la vacante

Lowe's is seeking a Customer Service Associate to welcome customers and help them find the right products to meet home improvement needs. You will respond to questions, guide shopping, and ensure a positive, helpful store experience for every guest.

In this role you will interact with customers throughout the day, help locate merchandise, process orders, and participate in a variety of store tasks. The position offers part-time hours, flexible scheduling, and benefits eligibility.

Formación

• 6 months experience using a computer or similar device.
• 6 months experience using common retail technology such as smartphones and tablets.
• Reading, writing, and basic arithmetic.
• Able to stand for extended periods and perform duties as needed.
• Minimal lift of 25 lbs.

Responsabilidades

• Welcome customers to Lowe's and deliver friendly, professional service.
• Assist customers with locating and handling merchandise.
• Restock shelves and replenish supplies as needed.
• Process orders and deliveries accurately to ensure on-time receipt.
• Cross-train in other areas to support customer service excellence.
• Prepare department merchandise based on customer needs (e.g., paint tinting, pipe cutting, wood preparation).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Conocimientos

Customer service

Retail experience

Bilingual skills

Herramientas

Retail technology (smartphones/tablets)

Point-of-sale devices

Descripción del empleo

Lowe's is seeking a Customer Service Associate to welcome customers and help them find the right products to meet home improvement needs. You will respond to questions, guide shopping, and ensure a positive, helpful store experience for every guest.

In this role you will interact with customers throughout the day, help locate merchandise, process orders, and participate in a variety of store tasks. The position offers part-time hours, flexible scheduling, and benefits eligibility.