Customer Service Associate — Home Improvement Help

Lowe's Companies, Inc.; North Augusta (SC); On-site; USD 18,000 - 23,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) match

Employee stock purchase plan

Associate discount 10%

Track to the Trades

Job summary

Lowe's is hiring a Customer Service Associate in a part-time role in the United States. The job focuses on welcoming customers, helping them find products for home improvement, and providing courteous service throughout the shopping experience.

Staff may work across departments, with duties including locating products, stocking shelves, handling orders, and assisting at checkout. Benefits include health insurance and education support.

Qualifications

• Prior experience using a computer for basic tasks.
• Experience with smartphones or tablets in a retail setting.
• Ability to read, write and perform basic arithmetic.
• Ability to stand or sit for extended periods.
• Must be able to lift 25 pounds unassisted.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Job description

Lowe's is hiring a Customer Service Associate in a part-time role in the United States. The job focuses on welcoming customers, helping them find products for home improvement, and providing courteous service throughout the shopping experience.

Staff may work across departments, with duties including locating products, stocking shelves, handling orders, and assisting at checkout. Benefits include health insurance and education support.