Flexible Home Improvement Customer Service Associate

Lowe's Companies, Inc.; Knightdale (NC); On-site; USD 1,653,000 - 2,204,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is hiring a Customer Service Associate to help customers with home improvement needs, locate products, and ensure a smooth shopping experience. You will interact with customers throughout the day, assist with loading merchandise, and support multiple departments as needed.

The role emphasizes friendly customer service, problem solving, and teamwork in a part-time retail environment. Benefits and growth opportunities are highlighted in the store materials.

Qualifications

• 6 months experience using a computer to input and access information.
• 6 months experience using common retail technology, such as smart phones and tablets.
• Ability to perform basic arithmetic and handle standing/sitting duties.
• Able to lift 25 lbs or more with/without assistance.

Responsibilities

• Welcome customers to Lowe's and deliver friendly, professional service.
• Help customers locate and select merchandise.
• Restock shelves and replenish supplies as needed.
• Process orders and deliveries accurately so customers receive items as expected and on time.
• Cross-train in other store areas to support customer service.
• Prepare department merchandise per customer requests (e.g., tint/paint, pipe, wood, drywall).
• Guide customers through shopping or checkout.
• Perform other duties as assigned.

Skills

Basic computer skills

Retail tech experience

Basic math

Tools

Retail devices

Job description

Lowe's is hiring a Customer Service Associate to help customers with home improvement needs, locate products, and ensure a smooth shopping experience. You will interact with customers throughout the day, assist with loading merchandise, and support multiple departments as needed.

The role emphasizes friendly customer service, problem solving, and teamwork in a part-time retail environment. Benefits and growth opportunities are highlighted in the store materials.