Customer Service Associate — Home Improvement Expert

Lowe's Companies, Inc.; Wentzville (MO); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance

401(k) and ESPP

Associate Discount 10%

Track to the Trades program

Job summary

Lowe’s is hiring a part-time Customer Service Associate to help customers find products and resolve home improvement needs in a supportive store environment. You’ll welcome customers, answer questions, and ensure a positive shopping experience.

This role involves stocking, assisting with products, and occasionally loading merchandise. You’ll work in departments such as Appliances, Hardware, or Electrical, with flexible schedules and access to Lowe’s benefits and growth opportunities.

Qualifications

• 6 Months Experience using a computer or similar device.
• 6 Months Experience using common retail technology such as smartphones and tablets.
• Reading, writing, and performing basic arithmetic.
• Able to stand for long periods and lift up to 25 lbs.
• Bilingual skills preferred.

Responsibilities

• Welcome customers to Lowe's and deliver friendly, professional service.
• Assist customers with locating and handling merchandise.
• Stock merchandise and replenish shelves as needed.
• Process orders and deliveries accurately for on‑time fulfillment.
• Cross‑functionally train in other areas to improve service.

Skills

Customer service

Retail technology

Basic math

Bilingual

Tools

Retail devices (POS/phones/tablets)

Job description

Lowe’s is hiring a part-time Customer Service Associate to help customers find products and resolve home improvement needs in a supportive store environment. You’ll welcome customers, answer questions, and ensure a positive shopping experience.

This role involves stocking, assisting with products, and occasionally loading merchandise. You’ll work in departments such as Appliances, Hardware, or Electrical, with flexible schedules and access to Lowe’s benefits and growth opportunities.