Customer Service Associate — Home Improvement & Growth

Lowe's; Warsaw (IN); Sur place; USD 17 000 - 21 000; Temps partiel

Avantages offerts par ce poste

Health insurance

Tuition assistance

401(k) matching

Employee Stock Purchase Program

10% associate discount

Track to the Trades program

Résumé du poste

Lowe’s is hiring a Customer Service Associate to greet customers, help them locate products, and ensure a positive shopping experience across departments. The role involves assisting with merchandise, processing orders, and delivering friendly service in a dynamic retail environment.

The position offers part-time schedules with opportunities to learn across departments, including hardware, flooring, tools, and home décor, while benefiting from Lowe’s health and education programs and employee

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsabilités

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Connaissances

Customer service

Bi-lingual skills

Retail experience

Description du poste

Lowe’s is hiring a Customer Service Associate to greet customers, help them locate products, and ensure a positive shopping experience across departments. The role involves assisting with merchandise, processing orders, and delivering friendly service in a dynamic retail environment.

The position offers part-time schedules with opportunities to learn across departments, including hardware, flooring, tools, and home décor, while benefiting from Lowe’s health and education programs and employee