Customer Service Associate - Home Improvement Expert

Lowe's Companies, Inc.; Riverdale (UT); Vor Ort; USD 21.000 - 26.000; Teilzeit

Benefits dieser Stelle

Health insurance options

Tuition assistance program

401(k) with company match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Zusammenfassung

Lowe’s is seeking a Customer Service Associate to welcome customers, help them find products, and provide friendly, efficient service in-store.

You will engage with customers daily, handle inquiries, assist with merchandise, and adapt to varying department needs while delivering a positive shopping experience at Lowe’s. This role emphasizes teamwork, safety, and attention to detail, with opportunities for growth through training programs and career paths at Lowe’s.

Qualifikationen

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Aufgaben

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Kenntnisse

Customer service

Basic math

Stamina

Tools

Smartphones

Tablets

Jobbeschreibung

Lowe’s is seeking a Customer Service Associate to welcome customers, help them find products, and provide friendly, efficient service in-store.

You will engage with customers daily, handle inquiries, assist with merchandise, and adapt to varying department needs while delivering a positive shopping experience at Lowe’s. This role emphasizes teamwork, safety, and attention to detail, with opportunities for growth through training programs and career paths at Lowe’s.