Customer Service Associate — Home Improvement

Lowe's Companies, Inc.; Bloomington (IN); On-site; USD 30,000 - 34,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) company match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate to welcome customers, help them find products, and provide friendly, knowledgeable service in-store. You will assist across departments, maintain stock, and process orders while delivering a great shopping experience.

Part-time opportunities may be available, with benefits and training support provided by Lowe's. The role emphasizes customer engagement, problem solving, and teamwork in a dynamic home improvement environment.

Qualifications

• 6 months experience using a computer.
• 6 months experience with retail technology (smartphones/tablets).
• Reading, writing, and basic arithmetic.
• Able to stand for extended periods and perform duties including lifting.
• Able to lift up to 25 lbs unassisted.

Responsibilities

• Welcome customers and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Stock shelves and replenish supplies.
• Process orders and deliveries accurately so customers receive merchandise on time.
• Cross-train in other areas of the store to improve service.
• Prepare department merchandise (e.g., paint tint, cut pipe, trim wood).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Computer literacy

Retail technology experience

Reading and writing

Basic arithmetic

Stand and lift up to 25 lbs

Bi-lingual skills

Job description

Lowe's is seeking a Customer Service Associate to welcome customers, help them find products, and provide friendly, knowledgeable service in-store. You will assist across departments, maintain stock, and process orders while delivering a great shopping experience.

Part-time opportunities may be available, with benefits and training support provided by Lowe's. The role emphasizes customer engagement, problem solving, and teamwork in a dynamic home improvement environment.