Customer Service Associate – Home Improvement Help & Growth

Lowe's; Milan (TN); In loco; USD 21.000 - 26.000; Part-time

Vantaggi offerti da questo lavoro

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Descrizione del lavoro

Lowe’s is looking for a Customer Service Associate to welcome customers and help them find the right products for home improvement projects. You will engage with customers, answer questions, and ensure a positive shopping experience across departments.

The role includes training, opportunities to grow, and access to benefits such as health options, tuition assistance, company matching 401(k), and associate discounts. Part-time roles with flexible schedules are available.

Competenze

• 6 months experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 months experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Mansioni

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Conoscenze

Computer skills

Retail technology experience

Basic math

Standing and lifting

Bi-lingual

Descrizione del lavoro

Lowe’s is looking for a Customer Service Associate to welcome customers and help them find the right products for home improvement projects. You will engage with customers, answer questions, and ensure a positive shopping experience across departments.

The role includes training, opportunities to grow, and access to benefits such as health options, tuition assistance, company matching 401(k), and associate discounts. Part-time roles with flexible schedules are available.