Customer Service Associate: Home Improvement

Lowe's; Plymouth (MN); On-site; USD 22,000 - 24,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance program

401(k) with company match

Lowe's Associate Discount

Track to the Trades program

Job summary

Lowe's is hiring a Customer Service Associate in a part-time role focused on welcoming customers, guiding product selection, and delivering friendly, knowledgeable service. The position involves assisting in-store shoppers, locating merchandise, and processing orders while maintaining a positive store environment.

Responsibilities include stocking, collaboration across departments, and adapting to daily store needs.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer basics

Retail tech experience

Basic math

Standing for long periods

Lifting 25 lbs

Job description

Lowe's is hiring a Customer Service Associate in a part-time role focused on welcoming customers, guiding product selection, and delivering friendly, knowledgeable service. The position involves assisting in-store shoppers, locating merchandise, and processing orders while maintaining a positive store environment.

Responsibilities include stocking, collaboration across departments, and adapting to daily store needs.