Customer Service Associate — Home Improvement

Lowe's Companies, Inc.; Kissimmee (FL); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Health insurance.

Tuition assistance program.

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe’s Companies, Inc. is seeking a Customer Service Associate in a part-time capacity to assist customers with products and home improvement needs. You will help locate items, answer questions, and ensure friendly service throughout the shopping experience.

Responsibilities include stocking, processing orders, and supporting multiple departments as needed. The role emphasizes teamwork and meeting customer needs while working in a dynamic retail environment.

Qualifications

• 6 months experience using a computer (inputting, accessing, modifying, or outputting information)
• 6 months experience with common retail technology (smartphones, tablets)
• Reading, writing, and basic arithmetic
• Ability to stand, sit, and perform job duties for extended periods
• Able to lift up to 25 lbs unassisted or over 25 lbs with assistance

Responsibilities

• Welcome customers and deliver friendly, professional service
• Help customers locate and handle merchandise
• Stock replenishment and visual merchandising checks
• Process orders and deliveries accurately so customers receive items on time
• Cross-train in other store areas to support service quality
• Prepare department merchandise based on customer needs (e.g., paint, pipes, wood, drywall)
• Assist customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Communication

Computer literacy

Multitasking

Job description

Lowe’s Companies, Inc. is seeking a Customer Service Associate in a part-time capacity to assist customers with products and home improvement needs. You will help locate items, answer questions, and ensure friendly service throughout the shopping experience.

Responsibilities include stocking, processing orders, and supporting multiple departments as needed. The role emphasizes teamwork and meeting customer needs while working in a dynamic retail environment.