Customer Service Associate – Home Improvement Retail

Lowe's; Waynesboro (VA); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) with company match

Employee Stock Purchase Program

Lowe's Associate Discount

Track to the Trades program

Job summary

Lowe's is hiring a Customer Service Associate in the United States. You will welcome customers, help them find products for home improvement projects, and ensure a positive shopping experience.

The role involves assisting with locating merchandise, stocking, processing orders, and potentially crossing into other departments as needed. The position emphasizes friendly, knowledgeable service, flexible schedules (part-time), and opportunities to grow with the company’s education and benefits

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Basic computer use

Retail technology familiarity

Reading, writing and basic arithmetic

Prolonged standing/sitting

Lifting up to 25 lbs

Tools

Smartphones/Tablets

Job description

Lowe's is hiring a Customer Service Associate in the United States. You will welcome customers, help them find products for home improvement projects, and ensure a positive shopping experience.

The role involves assisting with locating merchandise, stocking, processing orders, and potentially crossing into other departments as needed. The position emphasizes friendly, knowledgeable service, flexible schedules (part-time), and opportunities to grow with the company’s education and benefits