Customer Service Associate — Home Improvement

Lowe's Home Centers, LLC; Harrisonburg (VA); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Health insurance options

Education tuition assistance

401(k) with company match

Employee Stock Purchase Program

Associate Discount (10%)

Track to the Trades program

Job summary

Lowe's Home Centers, LLC is seeking a Customer Service Associate in Harrisonburg, VA to greet customers, locate products, and ensure a smooth shopping experience. You will engage with customers, answer questions, organize merchandise, and support multiple departments as needed.

This role offers opportunities for growth, bilingual skills are a plus, and a focus on delivering excellent service in a dynamic retail environment.

Qualifications

• 6 Months Experience using a computer in a retail setting.
• 6 Months Experience using common retail technology (smartphones/tablets).
• Reading, writing and basic arithmetic.
• Able to stand for long periods and lift up to 25 lbs unassisted.

Responsibilities

• Welcome customers and deliver friendly, professional service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise and replenish supplies.
• Process orders and deliveries accurately for timely arrival.
• Cross-train in other store areas to improve service.
• Prepare department merchandise (e.g., paint, pipe, wood, drywall, blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Customer service

Communication

Multitasking

Teamwork

Job description

Lowe's Home Centers, LLC is seeking a Customer Service Associate in Harrisonburg, VA to greet customers, locate products, and ensure a smooth shopping experience. You will engage with customers, answer questions, organize merchandise, and support multiple departments as needed.

This role offers opportunities for growth, bilingual skills are a plus, and a focus on delivering excellent service in a dynamic retail environment.