Customer Service Associate – Home Improvement & Benefits

Lowe's Home Centers, LLC; Fairfax (VA); On-site; USD 22,000 - 24,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) with company match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's Home Centers, LLC is hiring a Customer Service Associate in Virginia. You will welcome customers, help them find products, process orders, and assist across departments to ensure a smooth shopping experience.

The role emphasizes friendly service, product knowledge, and teamwork in a dynamic retail environment. As part of Lowe's, you’ll engage with customers daily, handle merchandise, and participate in stocking and checkout activities.

Qualifications

• 6 Months Experience using a computer (inputting, accessing, modifying, or outputting information).
• 6 Months Experience using common retail technology (smartphones/tablets).
• Reading, writing, and basic arithmetic (addition/subtraction).
• Able to stand for long periods and perform duties.
• Able to minimally lift 25 lbs.

Responsibilities

• Welcome customers and provide friendly, professional service.
• Help customers locate and handle merchandise.
• Restock shelves and replenish supplies as needed.
• Process orders and deliveries accurately for on-time receipt of merchandise.
• Cross-train in other store areas to improve service delivery.
• Prepare department-specific merchandise (e.g., tint/mix paint, cut/pipe fitting, lumber).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Computer literacy

Retail tech experience

Basic arithmetic & literacy

Physical stamina

Lifting up to 25 lbs

Tools

Smartphones & tablets familiarity

Job description

Lowe's Home Centers, LLC is hiring a Customer Service Associate in Virginia. You will welcome customers, help them find products, process orders, and assist across departments to ensure a smooth shopping experience.

The role emphasizes friendly service, product knowledge, and teamwork in a dynamic retail environment. As part of Lowe's, you’ll engage with customers daily, handle merchandise, and participate in stocking and checkout activities.