Customer Service Associate — Home Improvement Retail

Lowe's Home Centers, LLC; Southfield (MI); On-site; USD 18,000 - 25,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's Home Centers, LLC is hiring a Customer Service Associate in the United States. You will welcome customers, help them find products, and ensure a smooth shopping experience across multiple departments. This role supports growth, teamwork, and a focus on friendly, knowledgeable assistance throughout the store.

You may assist with loading merchandise, answer questions, and adapt to different department needs while delivering quality service and meeting store standards.

Qualifications

• 6 months experience using a computer.
• 6 months experience using common retail technology such as smartphones and tablets.
• Reading, writing, and performing basic arithmetic.

Responsibilities

• Welcome customers to Lowe's and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by checking shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise on time.
• Cross-train in other areas of the store to help deliver the best customer service.
• Prepare merchandise in your department per customer needs (e.g., tint and mix paint, cut and thread pipe).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Customer service

Basic math

Reading & writing

Tools

Retail tech ( Smartphones/Tablets )

Computer usage

Job description

Lowe's Home Centers, LLC is hiring a Customer Service Associate in the United States. You will welcome customers, help them find products, and ensure a smooth shopping experience across multiple departments. This role supports growth, teamwork, and a focus on friendly, knowledgeable assistance throughout the store.

You may assist with loading merchandise, answer questions, and adapt to different department needs while delivering quality service and meeting store standards.