Customer Service Associate — Home Improvement Store

Lowe's Home Centers, LLC; Mechanicsville (VA); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance

401(k) with company match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe’s Home Centers, LLC is seeking a Customer Service Associate in Mechanicsville, VA to assist customers, locate products, and provide a positive shopping experience. You will interact with customers throughout the day, help with product selection, and ensure store needs are met.

Responsibilities include greeting customers, stocking, processing orders, and collaborating across departments to maintain high service standards. A physically active role with shifting duties to match store needs.

Qualifications

• Reading, writing, and basic arithmetic are required.
• Experience with basic computer tasks and using retail hardware/tech.
• Ability to stand for long periods and lift up to 25 lbs.

Responsibilities

• Welcome customers and deliver friendly, professional service.
• Help customers locate and handle merchandise.
• Restock shelves and replenish supplies as needed.
• Process orders and deliveries accurately to ensure on-time pickup/delivery.
• Cross-train in other store areas to support service quality.
• Prepare department merchandise per customer needs (e.g., paint, pipe, wood, drywall, blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Computer skills

Retail tech familiarity

Math basics

Physical stamina

Job description

Lowe’s Home Centers, LLC is seeking a Customer Service Associate in Mechanicsville, VA to assist customers, locate products, and provide a positive shopping experience. You will interact with customers throughout the day, help with product selection, and ensure store needs are met.

Responsibilities include greeting customers, stocking, processing orders, and collaborating across departments to maintain high service standards. A physically active role with shifting duties to match store needs.