Customer Service Associate — Home Improvement Benefits

Lowe's Home Centers, LLC; Lynchburg (VA); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) match

Employee Stock Purchase Program

Associate discount 10%

Track to the Trades

Job summary

Lowe's Home Centers, LLC is seeking a Customer Service Associate in Lynchburg, VA to welcome customers and help them find the right products for home improvement projects. You will engage with customers throughout the day, answer questions, and ensure their needs are met at checkout and beyond.

You will work across departments, assisting with product selection, loading merchandise, and maintaining organized shelves.

Qualifications

• 6 months experience using a computer and basic software.
• 6 months experience using common retail technology, such as smartphones and tablets.
• Reading, writing, and basic arithmetic.
• Able to stand/sit for extended periods and perform duties as required.
• Minimally lift 25 lbs unassisted or with assistance.

Responsibilities

• Welcome customers and deliver friendly and professional service.
• Assist customers in locating and handling merchandise.
• Stock shelves and replenish supplies as needed.
• Process orders and deliveries accurately so customers receive items on time.
• Cross-train in other store areas to support exceptional service.
• Prepare department merchandise to meet customer needs (e.g., tint/paint, cut/build).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Computer skills

Retail tech

Customer service

Job description

Lowe's Home Centers, LLC is seeking a Customer Service Associate in Lynchburg, VA to welcome customers and help them find the right products for home improvement projects. You will engage with customers throughout the day, answer questions, and ensure their needs are met at checkout and beyond.

You will work across departments, assisting with product selection, loading merchandise, and maintaining organized shelves.