Customer Service Pro - Home Improvement & Perks

Lowe's; Harrisonburg (VA); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) with company match

Associate Discount

Track to the Trades program

Job summary

Lowe’s is hiring a Customer Service Associate in Harrisonburg, VA. This role focuses on welcoming customers, helping them find products and services, and delivering friendly, professional service throughout the store. You may assist across departments based on hiring needs and skillsets.

Responsibilities include assisting customers, stocking, processing orders, and maintaining merchandise presentation. A part‑time option with comprehensive benefits is available to support your goals.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross‑functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Basic computer skills

Retail experience

Bi-lingual (preferred)

Tools

POS systems

Mobile devices

Job description

Lowe’s is hiring a Customer Service Associate in Harrisonburg, VA. This role focuses on welcoming customers, helping them find products and services, and delivering friendly, professional service throughout the store. You may assist across departments based on hiring needs and skillsets.

Responsibilities include assisting customers, stocking, processing orders, and maintaining merchandise presentation. A part‑time option with comprehensive benefits is available to support your goals.