Customer Service Associate — Home Improvement Specialist

Lowe's Home Centers, LLC; Chesapeake (VA); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) with company match

Employee Stock Purchase Program

Associate Discount

Track to the Trades program

Job summary

Lowe's Home Centers, LLC is seeking a Customer Service Associate in Chesapeake, VA to welcome customers, help them find products, and provide friendly service throughout the shopping experience. You may assist with loading merchandise and ensuring customer needs are met across departments.

The role supports various store areas and may involve learning multiple departments, with daily tasks varying by location.

Qualifications

• 6 Months experience using a computer or similar
• 6 Months experience using common retail technology (smartphones/tablets)
• Reading, writing and basic arithmetic
• Able to stand for long periods and lift up to 25 lbs

Responsibilities

• Welcome customers and deliver friendly, professional service
• Assist customers in locating and handling merchandise
• Restock shelves and replenish supplies
• Process orders and deliveries accurately
• Cross-train in other store areas to support customer service
• Prepare merchandise in department per customer needs
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Basic computer skills

Retail technology experience

Reading and arithmetic

Stamina for standing

Lifting up to 25 lbs

Tools

POS systems

Smartphones/Tablets usage

Job description

Lowe's Home Centers, LLC is seeking a Customer Service Associate in Chesapeake, VA to welcome customers, help them find products, and provide friendly service throughout the shopping experience. You may assist with loading merchandise and ensuring customer needs are met across departments.

The role supports various store areas and may involve learning multiple departments, with daily tasks varying by location.