Customer Service Associate — Home Improvement

Lowe's Home Centers, LLC; Suffolk (VA); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance

401(k) with company match

Employee Stock Purchase Program

Lowe's Associate Discount

Track to the Trades program

Job summary

Lowe's Home Centers, LLC is hiring a Customer Service Associate in Suffolk, VA. You will greet customers, help them find products, and provide friendly service while supporting store operations.

Daily tasks include stock replenishment, processing orders, and collaborating across departments to ensure great customer experiences. The role requires basic computer use, familiarity with retail tech, and the ability to lift up to 25 lbs; bilingual skills and trade-certifications are a plus.

Qualifications

• 6 months experience using a computer (inputting, accessing, modifying information).
• 6 months experience with common retail technology (smartphones/tablets).
• Reading, writing and basic arithmetic.
• Able to stand/sit for long periods and perform duties.
• Minimally lift 25 lbs unassisted or more with assistance.

Responsibilities

• Welcome customers and deliver friendly, professional service.
• Help customers locate and handle merchandise.
• Restock shelves and replenish supplies as needed.
• Process orders and deliveries accurately.
• Cross-train in other store areas to improve service.

Skills

Computer basics

Retail tech experience

Basic math

Physical stamina

Lifting 25 lbs

Job description

Lowe's Home Centers, LLC is hiring a Customer Service Associate in Suffolk, VA. You will greet customers, help them find products, and provide friendly service while supporting store operations.

Daily tasks include stock replenishment, processing orders, and collaborating across departments to ensure great customer experiences. The role requires basic computer use, familiarity with retail tech, and the ability to lift up to 25 lbs; bilingual skills and trade-certifications are a plus.