Customer Service Associate - Elkhart County

Indiana Farm Bureau Insurance; Goshen (IN); Vor Ort; USD 36.000 - 48.000; Vollzeit

Zusammenfassung

Indiana Farm Bureau Insurance in Goshen, IN is seeking an on-site Customer Service Representative to handle incoming calls, assist walk-in customers, and support claims processing.

This full-time role requires a high school diploma, 1 year of service experience, and a property & casualty license or the ability to obtain it within 2 years. Proficiency with Microsoft Office, strong organization, and teamwork are essential.

Qualifikationen

• High school diploma or GED required.
• 1 year of customer service experience.
• Property & Casualty license required or must obtain within 2 years.
• Proficient in Microsoft Suite.
• Strong time management and problem-solving skills.
• Strong attention to detail and accuracy.
• Full-time with Monday–Friday schedule; benefits eligibility.
• Potential for a yearly bonus up to 20% of salary.
• Collaborate in a team environment.

Aufgaben

• Takes incoming phone calls and answers customer questions.
• Handles any walk-in customers.
• Assists with claims paperwork requested by the claim’s representatives.
• Provides proof of insurance documents requested by clients.
• Any additional duties assigned by management.

Kenntnisse

Customer service

Time management

Attention to detail

Organization

Problem solving

Ausbildung

High school diploma or GED

Tools

Microsoft Office

Jobbeschreibung

Job Category: Individual Contributor

Requisition Number: CUSTO005786

• Full-Time
• On-site

Locations

Showing 1 location

• Takes incoming phone calls and answers customer questions.
• Handles any walk-in customers.
• Assists with claims paperwork that is requested by the claim’s representatives.
• Provides proof of insurance documents that are requested by clients.
• Any additional duties assigned by management.

Requirements for Success:

• High school diploma or GED equivalent.
• 1 year of customer service experience.
• Property & Casualty insurance license required or must be able to obtain this license within 2 years.
• Proficient in Microsoft Suite.
• Strong time management and problem-solving skills.
• Strong attention to detail and accuracy.
• An organization that values work/life balance
• Paid vacation/sick leave
• 401(k) with match
• Fulltime with a Monday - Friday schedule
• Potential for a yearly bonus with a possible payout of up to 20% of the salary
• Contests and incentives
• Benefits eligibility within 30 days of employment
• Negotiable pay based on level of experience
• Collaborate in a team environment

#FO

Education

Required

High School or better.

Equal Opportunity Employer
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