Customer Service Associate - Part-Time - Paoli

Indiana Farm Bureau Insurance; Paoli (IN); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Paid vacation leaves

Sick leave

401(k) with match

Bonus potential up to 20%

Job summary

Indiana Farm Bureau Insurance in Paoli, IN is seeking a part-time Customer Service Associate to handle calls, greet walk-in customers, and assist with claims paperwork. You will provide proof of insurance documents, answer questions, and support the claims team while maintaining accuracy, time management, and teamwork.

Requirements include a high school diploma, 1 year of customer service experience, ability to obtain a Property & Casualty license within 2 years, proficiency with Microsoft

Qualifications

• High school diploma or GED required.
• 1 year of customer service experience.
• Property & Casualty insurance license required or must be able to obtain within 2 years.
• Proficient in Microsoft Suite.
• Strong time management and problem-solving skills.
• Strong attention to detail and accuracy.
• Paid vacation/sick leave eligibility.
• 401(k) with match.
• Full-time with a Monday - Friday schedule.
• Potential for a yearly bonus up to 20% of salary.
• Collaborate in a team environment.

Responsibilities

• Takes incoming phone calls and answers customer questions.
• Handles walk-in customers.
• Assists with claims paperwork requested by claim representatives.
• Provides proof of insurance documents requested by clients.
• Performs additional duties assigned by management.

Skills

Customer service

Time management

Problem solving

Attention to detail

Team collaboration

Education

High School diploma or GED

Property & Casualty license plan

Tools

Microsoft Office

Job description

Customer Service Associate - Part-Time - Paoli

Job Category: Individual Contributor

• Part-Time
• On-site

Locations

Showing 1 location

112 E Campbell St
Paoli, IN 474541524, USA

Description

Responsibilities:

• Takes incoming phone calls and answers customer questions.
• Handles any walk‑in customers.
• Assists with claims paperwork that is requested by the claim’s representatives.
• Provides proof of insurance documents that are requested by clients.
• Any additional duties assigned by management.

Requirements for Success:

• High school diploma or GED equivalent.
• 1 year of customer service experience.
• Property & Casualty insurance license required or must be able to obtain this license within 2 years.
• Proficient in Microsoft Suite.
• Strong time management and problem‑solving skills.
• Strong attention to detail and accuracy.
• An organization that values work/life balance
• Paid vacation/sick leave
• 401(k) with match
• Fulltime with a Monday - Friday schedule
• Potential for a yearly bonus with a possible payout of up to 20% of the salary
• Contests and incentives
• Benefits eligibility within 30 days of employment
• Negotiable pay based on level of experience
• Collaborate in a team environment

Education

Required

High School or better.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.