Ticketing Assistant

Ultimate Staffing; West Palm Beach (FL); On-site; USD 23,419 - 26,174; Full time

Job summary

A leading performing arts organization is seeking a seasonal Box Office Associate in West Palm Beach, Florida. The ideal candidate should have strong customer service skills, be detail-oriented, and able to engage with the public effectively. Responsibilities include processing ticket sales and supporting patrons in a dynamic environment. This full-time role offers an entry-level position starting at $17.00 to $19.00 per hour.

Qualifications

• Experience in customer service or ticketing preferred.
• Strong communication and organizational skills required.
• Detail-oriented and able to multitask in a tech-savvy environment.

Responsibilities

• Process subscription and ticket sales.
• Support patrons via phone, email, and in-person.
• Manage data entry in ticketing and CRM systems.
• Assist with event setups and seating manifests.
• Generate sales reports and reconcile with finance.

Skills

Customer service/ticketing experience

Strong communication skills

Organizational skills

Detail-oriented multitasker

Tech-savvy

Job description

Base pay range

$17.00/hr - $19.00/hr

Overview

Join a leading performing arts organization as a seasonal Box Office Associate. This role is ideal for someone with strong customer service skills who enjoys engaging with the public and delivering an exceptional patron experience.

Key Responsibilities

• Process subscription, ticket, and group sales
• Support patrons via phone, email, and in-person
• Manage data entry in ticketing/CRM systems
• Assist with event setups and seating manifests
• Generate sales reports & reconcile with finance
• Assist marketing campaigns with patron lists
• Handle inquiries and special requests with care

Qualifications

• Customer service/ticketing experience preferred
• Strong communication & organizational skills
• Detail-oriented multitasker, tech-savvy
• Hands-on experience with a leading arts organization
• Work in a dynamic, patron-centered environment

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Customer Service

Industries

• Performing Arts and Spectator Sports and Performing Arts