Customer Service Associate

Savers; Inver Grove Heights (MN); On-site; USD 19,286 - 20,333; Full time

Benefits offered by this job

Comprehensive medical/dental/vision coverage

Paid time off and sick pay

Vacation pay (approximately 1-2 weeks)

Store merchandise discount (up to 50%)

401k retirement plan with company matching

Life insurance

Performance merit increases

Job summary

Savers is hiring Full Time and Part Time Customer Service Associates to enhance customer experiences and support our mission to inspire secondhand shopping. You'll receive extensive training from Savers University and opportunities for personal growth in a diverse, purpose-driven company.

Responsibilities

• Create an excellent experience for Customers, Donors, and Team Members.
• Participate in comprehensive onboarding and training programs.

Job description

Pay Range: Our starting pay ranges from $14.00 to $14.76 depending on job duty/position.

• $14.00: Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft
• $14.21: Clothing Sorter/Hanger, Hardware Sorter
• $14.76: Clothing Grader, Hardware Pricer, Material Handler

Geographic & job eligibility rules may apply.

Benefits include comprehensive medical/dental/vision coverage at a reasonable cost, specialized health programs, paid time off, sick pay, vacation pay (approximately 1-2 weeks), 6 paid holidays plus 1-2 floating holidays, up to 50% store merchandise discount, flexible spending accounts, employee assistance program, retirement plan (401k with company matching), life insurance, additional benefits such as performance merit increases.

Who we are:

As one of the largest thrift operators in the US, Canada, and Australia, our mission is to champion reuse and inspire secondhand shopping as second nature. We supply stores with gently-used items donated by the community, redirecting billions of pounds of used items from landfills, supporting community programs, and fostering the #ThriftProud movement. Our brands include Savers, 2nd Ave, Value Village, Unique, Village des Valeurs, and Savers Australia.

Summary & Positions:

We are hiring Full Time and Part Time Customer Service Associates to create an excellent experience for our Customers, Donors, and Team Members.

What you can expect:

• Celebration of diversity and uniqueness.
• Working in a purpose-driven company impacting the planet and communities.
• Growth and development opportunities aligned with career interests.

What you get:

Comprehensive onboarding and training from day one, with robust internal training programs developed by Savers University, supplemented by external partners.

Savers is an E-Verify employer.