Customer Service Associate

Savers; Marysville (WA); On-site; USD 23,005 - 24,259; Full time

Benefits offered by this job

Comprehensive coverage (medical/dental/vision) at a reasonable cost

Paid Time Off, Sick Pay, Vacation Pay

6 paid holidays plus 1 to 2 additional floating holidays

Up to 50% off store merchandise

Retirement Plan with a 401k and company matching

Performance Merit Increases

Employee Assistance Program (EAP)

Job summary

Savers is seeking Full Time and Part Time Customer Service Associates who are dedicated to creating exceptional customer experiences. Join a diverse team at a company committed to community impact and environmental sustainability, with opportunities for career growth and professional development.

Qualifications

• Full Time and Part Time positions available.
• Commitment to diversity and community impact.

Responsibilities

• Create an exceptional experience for customers, donors, and team members.
• Participate in comprehensive onboarding and training.

Skills

Customer Service

Communication

Teamwork

Job description

Pay Rate: Our starting pay ranges from $16.70 to $17.61 depending on job duty/position.

Pay Breakdown:

• $16.70 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft
• $16.96 = Clothing Sorter/Hanger, Hardware Sorter
• $17.61 = Clothing Grader, Hardware Pricer, Material Handler

Additional Benefits:

• Comprehensive coverage (medical/dental/vision) at a reasonable cost
• Specialized health programs – Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain)
• Paid Time Off, Sick Pay, Vacation Pay (approximately 1-2 weeks)
• 6 paid holidays plus 1 to 2 additional floating holidays
• Up to 50% off store merchandise
• Flexible spending accounts for eligible health and day care expenses
• Employee Assistance Program (EAP) with free tools and resources
• Retirement Plan with a 401k and company matching
• Life insurance with options for supplemental plans
• Performance Merit Increases

Who we are:

As one of the largest thrift operators in the US, Canada, and Australia, our mission is to champion reuse and inspire a future where secondhand is second nature. We source items donated by the community, support nonprofit partners, and divert billions of pounds of used items from landfills. We operate over 300 stores with more than 22,000 team members, committed to making a positive impact.

Our brands include Savers, 2nd Ave, Value Village, Unique, Village des Valeurs, and Savers Australia.

Summary & Positions:

We are hiring Full Time and Part Time Customer Service Associates to create an exceptional experience for customers, donors, and team members. We celebrate diversity and are committed to community impact and environmental sustainability.

What you can expect:

• Celebration of diversity and individuality
• Working in a purpose-driven company with a positive impact on the planet and communities
• Opportunities for career growth and development through our expansion plans

What you get:

Comprehensive onboarding and training from day one through Savers University, with internally developed programs and partnerships with renowned providers.

Savers is an E-Verify employer.