Customer Service & AR Support Specialist

UniFirst Corporation; Sugar Land (TX); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

On-the-job training

5-day work week; weekends off

Learning Center training platform

Job summary

UniFirst Corporation is seeking a dedicated Customer Service Representative to join our team in Sugar Land, TX. You will act as a liaison between customers and the company, delivering outstanding service by phone or email.

You'll participate in accounts receivable tasks, support the Sales Department, and perform basic data entry. The company offers on-the-job training, a 5-day work week with weekends off, and opportunities for growth.

Qualifications

• 2 years of Customer Service experience in an administrative setting
• Prior Accounts Receivable experience is highly encouraged
• High School diploma or GED equivalent is recommended
• Verbal & written communication skills: professional telephone and email etiquette
• Essential skills: active listener, responsive, and personable
• Computer skills: proficient knowledge of Microsoft Office products
• Time management and organizational skills with attention to detail
• A collaborative, team-player capable of working independently
• Problem solver in a dynamic environment
• Must be able to lift up to 25 pounds

Responsibilities

• Assist customers by answering questions related to accounts, procedures, and services by telephone or email
• Provide excellent customer service to both customers and UniFirst personnel
• Perform accounts receivable duties: calling on outstanding accounts, processing credits and exchanges, and resolving account conflicts through UniFirst’s escalation process
• Partner and provide administrative support to UniFirst’s Sales Department
• Perform basic data entry and other administrative duties

Skills

Active listening

Time management

Organizational skills

Team player

Problem solving

Communication skills

Education

High School diploma or GED

Tools

Outlook

Excel

Word

Teams

Job description

UniFirst Corporation is seeking a dedicated Customer Service Representative to join our team in Sugar Land, TX. You will act as a liaison between customers and the company, delivering outstanding service by phone or email.

You'll participate in accounts receivable tasks, support the Sales Department, and perform basic data entry. The company offers on-the-job training, a 5-day work week with weekends off, and opportunities for growth.