Customer Service & AR Specialist – Training & Growth

UniFirst Corporation; Albany (GA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

401K with Company Match

Profit Sharing

Health Insurance

Employee Assistance Program

Life Insurance

Paid Time Off

Direct Payroll Deposit

Tuition Reimbursement

30% Employee Discount

Employee Referral Bonuses

Job summary

UniFirst is seeking a Customer Service Representative to act as a liaison between customers and the company, delivering outstanding service. You will assist via phone or email, support the Sales Department, and help with AR tasks while handling data entry and routine admin duties.

We offer on-the-job training, a 5-day work week with weekends off, and opportunities for growth. Join a company that values teamwork, accuracy, and strong communication across departments.

Qualifications

• 2+ years of customer service experience in an administrative setting preferred.
• Accounts receivable experience is highly encouraged.
• High school diploma or GED equivalent recommended.
• Verbal & written communication skills with professional telephone and email etiquette.

Responsibilities

• Assist customers by answering questions related to accounts, procedures, and services by telephone or email.
• Provide excellent customer service to customers and UniFirst personnel.
• Perform accounts receivable duties: calling on outstanding accounts, processing credits and exchanges, and resolving conflicts through UniFirst’s escalation process.
• Partner and provide administrative support to UniFirst’s Sales Department.
• Perform basic data entry and other administrative duties.

Skills

Customer service

Accounts receivable

Communication

Microsoft Office

Time management

Detail-oriented

Team player

Problem solving

Mathematical skills

Education

High School diploma or GED

Tools

Microsoft Office Suite

Job description

UniFirst is seeking a Customer Service Representative to act as a liaison between customers and the company, delivering outstanding service. You will assist via phone or email, support the Sales Department, and help with AR tasks while handling data entry and routine admin duties.

We offer on-the-job training, a 5-day work week with weekends off, and opportunities for growth. Join a company that values teamwork, accuracy, and strong communication across departments.