Customer Service & AR Specialist — Full-Time

UniFirst; Ebensburg (Cambria County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401K with Company Match

Profit Sharing

Health Insurance

Paid Time Off

Life Insurance

Employee Discount 30%

Employee Referral Bonuses

On the job training

Direct Payroll Deposit

Tuition Reimbursement

Job summary

UniFirst is seeking a dedicated Customer Service Representative to join our team. You will be a key liaison between customers and the company, delivering outstanding service and supporting the Sales Department.

The role offers on-the-job training, a 5-day work week with weekends off, and opportunities to develop in a growing organization. Strong communication and basic math skills are essential. You will assist with accounts and AR activities, and support various administrative tasks.

Qualifications

• 2 years of Customer Service experience in an administrative setting is preferred.
• Prior Accounts Receivable experience is highly encouraged.
• Verbal & written communication skills: professional telephone and email etiquette.
• Essential skills: active listener, responsive, and personable.
• Computer skills: proficient knowledge of Microsoft Office products ( i.e. Outlook, Excel, Word, TEAMS, etc )
• Time management and organizational skills with attention to detail.
• A collaborative, team-player capable of working independently.
• Problem solver in a dynamic environment.
• Comfortable performing basic mathematical skills ( i.e. adding, subtracting, multiplying, dividing, etc.)

Responsibilities

• Assist customers by answering questions related to accounts, procedures, and services by telephone or email.
• Provide excellent customer service to both customers and UniFirst personnel.
• Perform accounts receivable duties: calling on outstanding accounts, processing credits and exchanges, and resolving account conflicts through UniFirst’s escalation process.
• Partner and provide administrative support to UniFirst’s Sales Department.
• Perform basic data entry and other administrative duties.

Skills

Customer service

Accounts receivable

Communication skills

Microsoft Office

Time management

Team player

Problem solving

Data entry

Education

High School diploma or GED

Tools

Microsoft Office

Outlook

Excel

TEAMS

Word

Job description

UniFirst is seeking a dedicated Customer Service Representative to join our team. You will be a key liaison between customers and the company, delivering outstanding service and supporting the Sales Department.

The role offers on-the-job training, a 5-day work week with weekends off, and opportunities to develop in a growing organization. Strong communication and basic math skills are essential. You will assist with accounts and AR activities, and support various administrative tasks.