Customer Service & AR Associate – On-the-Job Training

UniFirst Careers; Nebraska; On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

401K with Company Match

Health Insurance

Paid Time Off

Tuition Reimbursement

Employee Discount

Life Insurance

Direct Payroll Deposit

Profit Sharing

Employee Assistance Program

Job summary

UniFirst seeks a dedicated Customer Service Representative to liaise between customers and the company. The role offers on-the-job training and a chance to grow within a growing organization.

You will answer questions by phone or email, handle accounts receivable tasks, and support UniFirst’s Sales Department while performing data entry and administrative duties in a collaborative team environment.

Qualifications

• 2 years of customer service experience preferred.
• Prior Accounts Receivable experience encouraged.
• High School diploma or GED recommended.
• Verbal & written communication skills: professional telephone and email etiquette.
• Essential skills: active listener, responsive, and personable.
• Computer skills: proficient knowledge of Microsoft Office products (Outlook, Excel, Word, TEAMS).
• Time management and organizational skills with attention to detail.
• A collaborative, team-player capable of working independently.
• Problem solver in a dynamic environment.
• Must be able to lift up to 25 pounds.

Responsibilities

• Assist customers by answering questions related to accounts, procedures, and services by telephone or email.
• Provide excellent customer service to both customers and UniFirst personnel.
• Perform accounts receivable duties: calling on outstanding accounts, processing credits and exchanges, and resolving account conflicts through UniFirst’s escalation process.
• Partner and provide administrative support to UniFirst’s Sales Department.
• Perform basic data entry and other administrative duties.

Skills

Customer service

Communication

Microsoft Office

Data entry

Time management

Team player

Problem solving

Education

High School diploma or GED

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Word

Microsoft Teams

Job description

UniFirst seeks a dedicated Customer Service Representative to liaise between customers and the company. The role offers on-the-job training and a chance to grow within a growing organization.

You will answer questions by phone or email, handle accounts receivable tasks, and support UniFirst’s Sales Department while performing data entry and administrative duties in a collaborative team environment.