Customer Service Specialist – AR & Admin Support

UniFirst Corporation; McAllen (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

401K with Company Match

Profit Sharing

Health Insurance

Life Insurance

Paid Time Off

Tuition Reimbursement

Employee Discount

Referral Bonuses

Job summary

UniFirst Corporation is seeking a Customer Service Representative to serve as a liaison between customers and the company. The role emphasizes responsive service, data handling, and collaboration with the Sales Department.

On-the-job training is provided, with a 5-day work week and weekends off. The position emphasizes professional communication, basic data entry, and a supportive team environment.

Qualifications

• 2 years of customer service experience preferred.
• Accounts receivable experience encouraged.
• High School diploma or GED equivalent recommended.
• Verbal & written communication skills: phone and email etiquette.

Responsibilities

• Assist customers by answering questions related to accounts, procedures, and services by telephone or email.
• Provide excellent customer service to customers and UniFirst personnel.
• Perform accounts receivable duties: calling on outstanding accounts, processing credits and exchanges, and resolving conflicts through escalation.
• Support UniFirst’s Sales Department with administrative tasks.
• Conduct basic data entry and other administrative duties.

Skills

Customer service

Accounts receivable

Communication

Team player

Data entry

Lifting 25 lbs

Education

High school diploma or GED

Tools

Microsoft Office

Outlook

Excel

TEAMS

Job description

UniFirst Corporation is seeking a Customer Service Representative to serve as a liaison between customers and the company. The role emphasizes responsive service, data handling, and collaboration with the Sales Department.

On-the-job training is provided, with a 5-day work week and weekends off. The position emphasizes professional communication, basic data entry, and a supportive team environment.