Customer Service & AR Support Specialist

UniFirst Corporation; Tallahassee (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

On-the-job training + 401K withCompany

Profit Sharing

Health Insurance

Employee Assistance Program

Life Insurance

Paid Time Off

Direct Payroll Deposit

Tuition Reimbursement

30% Employee Discount

Employee Referral Bonuses

Job summary

UniFirst Corporation is seeking a dedicated Customer Service Representative to join our team in Tallahassee. You will act as a liaison between customers and the company, ensuring outstanding service. We offer on-the-job training and a 5-day work week with weekends off.

You will handle inquiries by phone or email, support the Sales Department, and perform basic data entry and AR duties. This role emphasizes teamwork, effective communication, and attention to detail in a dynamic environment.

Qualifications

• 2 years of Customer Service experience in an administrative setting is preferred.
• Prior Accounts Receivable experience is highly encouraged.
• High School diploma or GED equivalent is recommended.

Responsibilities

• Assist customers by answering questions related to accounts, procedures, and services by telephone or email.
• Provide excellent customer service to both customers and UniFirst personnel.
• Perform accounts receivable duties: calling on outstanding accounts, processing credits and exchanges, and resolving account conflicts through UniFirst’s escalation process.
• Partner and provide administrative support to UniFirst’s Sales Department.
• Perform basic data entry and other administrative duties.

Skills

Customer service

Communication skills

Time management

Team player

Problem solving

Data entry

Microsoft Office

Education

High School diploma or GED

Tools

Microsoft Office

Outlook

Excel

Word

TEAMS

Job description

UniFirst Corporation is seeking a dedicated Customer Service Representative to join our team in Tallahassee. You will act as a liaison between customers and the company, ensuring outstanding service. We offer on-the-job training and a 5-day work week with weekends off.

You will handle inquiries by phone or email, support the Sales Department, and perform basic data entry and AR duties. This role emphasizes teamwork, effective communication, and attention to detail in a dynamic environment.