CUSTOMER SERVICE AGENT - WORK FROM HOME

American Logistics; Wylie (TX); Remote; USD 30,000 - 45,000; Full time

Job summary

A leading logistics company is seeking Customer Service Agents to work fully remote across the U.S. The role involves handling inbound and outbound calls, assessing customer transportation needs, and providing solutions. Benefits include medical, dental, vision coverage, PTO, and a 401K plan.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off (PTO)

401K

Qualifications

• Ability to interact with clients and transportation providers via phone.
• Experience in customer service preferred.
• Strong problem-solving skills and ability to assess customer needs.

Responsibilities

• Receive inbound calls and make outbound service calls.
• Assess customer transportation needs and assist appropriately.
• Troubleshoot and problem-solve outside standard procedures.

Skills

Communication

Problem Solving

Data Entry

Job description

Call Center / Fully Remote] - Anywhere in U.S. / Both PT & FT Available / Medical, Dental, Vision / PTO / 401K - As a Customer Service Agent you'll : Receive inbound calls and make outbound service calls, assess the customer's transportation needs, and assist appropriately; Interact with clients, transportation providers, and other customers via phone and software applications (Data entry required); Trouble-shoot and problem solve situations that may be outside standard procedures; Become a knowledge expert...Hiring Fast >

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