CUSTOMER SERVICE AGENT - WORK FROM HOME

American Logistics; Escondido (CA); Remote; USD 35,000 - 50,000; Full time

Job summary

A leading logistics company is seeking a Customer Service Agent to join the team remotely. In this role, you'll be responsible for answering calls, assessing client needs, and offering solutions in a fast-paced environment. Both part-time and full-time positions are available, along with comprehensive benefits including medical, dental, vision, PTO, and a 401K plan.

Benefits

Medical

Dental

Vision

PTO

401K

Qualifications

• Strong communication skills for interacting with clients and vendors.
• Ability to troubleshoot and provide solutions in various situations.
• Experience required in handling customer inquiries efficiently.

Responsibilities

• Receive inbound calls and assist clients with transportation needs.
• Perform data entry while interacting with clients and transport providers.
• Utilize problem-solving skills to address customer issues effectively.

Skills

Customer Service

Problem Solving

Data Entry

Job description

Call Center / Fully Remote] - Anywhere in U.S. / Both PT & FT Available / Medical, Dental, Vision / PTO / 401K - As a Customer Service Agent you'll : Receive inbound calls and make outbound service calls, assess the customer's transportation needs, and assist appropriately; Interact with clients, transportation providers, and other customers via phone and software applications (Data entry required); Trouble-shoot and problem solve situations that may be outside standard procedures; Become a knowledge expert...Hiring Fast >

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