CUSTOMER SERVICE AGENT - WORK FROM HOME

American Logistics; Anchorage (AK); Remote; USD 30,000 - 40,000; Full time

Job summary

A leading logistics company is seeking Customer Service Agents who can work fully remote from anywhere in the U.S. This role includes receiving and making calls, assessing customer needs, and providing essential support, all while enjoying flexible schedules and comprehensive benefits including medical coverage.

Benefits

Medical, Dental, Vision

PTO

401K

Qualifications

• Experience in customer service or call center roles preferred.
• Ability to interact with clients and solve various issues.
• Familiarity with software applications for data entry.

Responsibilities

• Receive inbound calls and assess transportation needs.
• Make outbound service calls and assist customers.
• Troubleshoot and problem-solve outside standard procedures.

Skills

Communication

Problem Solving

Data Entry

Job description

Call Center / Fully Remote] - Anywhere in U.S. / Both PT & FT Available / Medical, Dental, Vision / PTO / 401K - As a Customer Service Agent you'll : Receive inbound calls and make outbound service calls, assess the customer's transportation needs, and assist appropriately; Interact with clients, transportation providers, and other customers via phone and software applications (Data entry required); Trouble-shoot and problem solve situations that may be outside standard procedures; Become a knowledge expert...Hiring Fast >

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