FT CUSTOMER SERVICE AGENT - WORK FROM HOME

Cennox; Escondido (CA); Remote; USD 35,000 - 50,000; Full time

Job summary

Join Cennox as a Customer Service Agent where you will enhance customer satisfaction by effectively managing calls and upselling products. This remote position offers competitive pay and benefits like health, dental, vision insurance, and 401k matching. Be part of a dynamic team focused on providing exceptional service.

Benefits

Health insurance

Dental insurance

Vision insurance

401k matching

Paid time off (PTO)

Qualifications

• Ability to handle inbound and outbound calls.
• Experience in upselling products and services.
• Strong communication skills to resolve inquiries.

Responsibilities

• Handle inbound and outbound calls to customers.
• Answer inquiries and resolve customer issues.
• Maintain accurate records of customer interactions.

Skills

Effective communication

Problem-solving

Upselling

Job description

Call Center / Remote] - Anywhere in U.S. / Competitive Pay / Health, dental & vision / 401k match / PTO - As a Customer Service Agent at Cennox, you will : Handle inbound and outbound calls, upselling products and services to clients to ensure profitability; Answer inquiries, resolve issues, and assist with product or service recommendations; Maintain accurate and detailed records of all customer interactions; Communicate effectively with team members and other departments to ensure timely and satisfactory resolution of customer concerns; Utilize various software programs to access and update customer information...Hiring Immediately >

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